Important update for our East & Central Buying Club Customers
We hope you had a wonderful Rosh Hashanah and holiday season! As you know, we took the experimental step of offering flat-rate shipping directly to customer's homes for the holiday, instead of the communal Buying Club. Turns out -- everyone loved it, and it was much easier for our staff as well. We are now thinking that we'd like to continue to explore this option through the end of 2018.
Although there are still some tweaks we need to make to the system -- importantly, the pricing model wasn't quite right -- overall we think that offering simplified shipping options throughout the year is going to make for an improved shopping experience for everyone. For now, you can continue to order as last month: enter your shipping address, and if your order is over $100 you'll be charged the Buying Club shipping rate for ground shipping. As soon as we have finalized the updates to our pricing structure, we'll let you know. But you can assume that there will be no communal Buying Clubs the rest of this year.
We are grateful for your business and look forward to continuing to serve you in this new way going forward. If you have any questions or feedback, please be in touch! We look forward to feeding you soon! - the Grow & Behold team