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How Many Pieces Will I Receive?
Our frozen meats are packaged in vacuum-sealed packages. Most packages contain one piece (ie, one Brisket). Some packages will contain two pieces (ie, Lamb Chops). Packages of smaller items, such as Chicken Wings or Pepper Steak, will contain multiple pieces.
For red meat items and multi-pack poultry items, vacuum-sealed packages may be packed in a cardboard box. If there is an option to choose how many packages you'd like in the box, you'll make that selection under "Customize Your Order." Then you'll choose your preferred weight (that is, the combined weight of all the the packages in that box.) If only one choice is showing in a green box, you do not need to make any selection.
Example: Lamb Chops
Let's say you're ordering Lamb Chops and you select the following:
You've chosen: 2 packages, ~1.1 lb, and the price shows $39.99.
You’ll receive 1 box, with 2 packages of lamb chops inside.
Each package will contain 2 lamb chops. You’ll have 4 lamb chops in total. We always try to pack similar-sized items, but you may find that some chops are slightly larger and some are slightly smaller.
How Much Does It Weigh?
We use weight ranges in order to keep our fulfillment system practical and manageable for items with variable weights (for example steaks. Packages of deli meats which are not sold by weight range as we can pack them by exact weight). The ranges are as small as practically possible to minimize the variation between the Selected Weight and the actual weght you receive. Because of this, if the price per pound is shown as "price/lb*", the *" indicates that it is an estimate for comparison purposes only, since the price associated with the selected weight is the price for all items within that weight range.
This chart shows the potential weight variance for selected weights on our site:
|Selected Weight||Potential Weight Variance|
|under ~0.95 lb||+/- 0.05 lb|
|~1 lb to ~2.1 lb||+/- 0.1 lb|
|~2.2 lb to ~2.7 lb||+/- 0.3 lb|
|~2.9 lb to ~10 lb||+/- 0.25 lb|
|~10.5 lb to ~19.5 lb||+/- 0.5 lb|
|over ~20 lb||+/- 1 lb|
- An item with a Selected Weight of ~1.5 lb could weigh as much as 1.6 lb or as little as 1.4 lb
- An item with a Selected Weight of ~3 lb could weigh as much as 3.25 lb or as little as 2.75 lb
We keep the ranges as small as practically possible to minimize the variation you might receive. Sometimes you will receive a bit more than the listed weight, and sometimes a bit less. Our customers find that on average they receive what they are expecting. But if you find that your actual weights in an order are all below the listed average, please snap a picture of the weight labels and send it over to us, and we'll be happy to make things right.