Employment

 

Current Opportunities

We are seeking a dynamic and engaging individual to join our white-glove customer service team and grow our sales outreach efforts, including but not limited to foodie events, social media, community outreach, etc. The ideal candidate is meticulous and thorough, eager to solve problems, stays calm under pressure, and enjoys discussing meat and cooking with a wide range of people on the phone and online. Familiarity and experience in the kosher food world is highly desired and is a big plus. Background in sales or marketing is highly preferred. This position requires proficiency in Microsoft Office applications and Google Apps, as well as sufficient technological skills to navigate web-based admin portals to edit customer orders. Experience using ZenDesk is desired, but not required.  

See below for details on Full-Time and Part-Time positions available.  To apply, please send cover letter and resume to jobs@growandbehold.com. 

Customer Service Specialist - Full Time

Start Date: ASAP

Work location: This is a remote position. You must have a computer and a quiet place with reliable internet connection where you can work. (We will provide you with a company headset. You will be expected to provide your own computer and Internet connection.) Must reside in the USA or be able to provide a US address.

Hours:

  • Monday – Thursday: 12pm-9pm ET Friday: 12pm-5pm ET (earlier close in Winter)
  • Occasional Sunday work (fairs, promotional events, etc.)
  • Sunday hours and seasonal overtime will be required during holiday busy seasons.

 

Compensation:

  • $12.00/hour start rate (yearly review & raise opportunity)
  • Time off: 10 paid personal days, 6 paid sick days, paid Jewish holidays (up to 14 days/year) plus 4 unpaid US holidays
  • Access to company health insurance plan (employer pays 50% of employee premium)
  • Parental Leave
  • Meat stipend, 15% employee discount, plus access to “B” meat (additional 35% off)

 

Responsibilities:

  • Answering phone calls and responding to emails using ZenDesk Support and ZenDesk Talk, including taking orders, answering questions about products and delivery options, and responding to complaints/problems Promoting and selling products to existing customers via sales calls and emails
  • Generating sales leads via targeted community outreach, partnerships, social media, etc.
  • Following up with new customers via phone to ensure their expectations were met and exceeded Coordinating with Operations Department regarding order fulfillment
  • Coordinating with delivery personnel Data entry and clerical work
  • Other duties as assigned

 

About us: Grow and Behold Foods is a fast-growing, customer service-oriented family business that produces and delivers premium kosher pastured meats raised on family farms. Our products are produced according to the strictest standards of kashrut, animal welfare, worker treatment, and sustainable agriculture. We work at the intersection of the sustainable and high-end kosher food markets in the New York area, and across the US.

Customer Service Specialist - Part Time

Start Date: ASAP

Work location: This is a remote position. You must have a computer and a quiet place with reliable internet connection where you can work. (We will provide you with a company headset. You will be expected to provide your own computer and Internet connection.) Must reside in the USA or be able to provide a US address.

Hours:

  • Monday – Thursday: 12pm-4:30pm ET OR 4pm-9pm ET
  • Ability to work Sundays and/or flexibility to cover for other staff at other times is a plus
  • Sunday hours and seasonal overtime will be required during holiday busy seasons.

 

Compensation:

  • $12.00/hour start rate (yearly review & raise opportunity)
  • Meat stipend, 15% employee discount, plus access to “B” meat (additional 35% off)

 

Responsibilities:

  • Answering phone calls and responding to emails using ZenDesk Support and ZenDesk Talk, including taking orders, answering questions about products and delivery options, and responding to complaints/problems Promoting and selling products to existing customers via sales calls and emails
  • Generating sales leads via targeted community outreach, partnerships, social media, etc.
  • Following up with new customers via phone to ensure their expectations were met and exceeded Coordinating with Operations Department regarding order fulfillment
  • Coordinating with delivery personnel Data entry and clerical work
  • Other duties as assigned

 

About us: Grow and Behold Foods is a fast-growing, customer service-oriented family business that produces and delivers premium kosher pastured meats raised on family farms. Our products are produced according to the strictest standards of kashrut, animal welfare, worker treatment, and sustainable agriculture. We work at the intersection of the sustainable and high-end kosher food markets in the New York area, and across the US.