NY/NJ Area Delivery

 

We run our own delivery vehicles in parts of New Jersey, Manhattan, Brooklyn, Riverdale, and Long Island. Delivery is free for qualifying orders (*minimums vary by location -- details below). Orders delivered to Rockland, Essex & Passaic Counties, the North Shore of Long Island and Long Beach/Far Rockaway are delivered by FedEx.

At checkout, enter your zip code to see all available delivery options for your area. If you do not want to wait for the next delivery day in your area, or you live anywhere else in the USA, we can ship your order via FedEx right to your door.

Manhattan, Brooklyn, Riverdale, Westchester, Five Towns & West Hempstead, Bergen County & Queens (select areas)

Rockland, Essex & Passaic Counties, the North Shore of Long Island and Long Beach/Far Rockaway (select areas)


Manhattan, Brooklyn, Riverdale, Westchester, Five Towns & West Hempstead, Bergen County & Queens

High Holiday Delivery Schedule

Delivery days are shaded blue. Order by 5am on the delivery day, and your order will be delievered that day.

Code: Code: 5T=Five Towns, BERG=Bergen CountyMH=Manhattan, BK=Brooklyn, 5T=Five Towns & West Hempstead, WEST=Westchester, RIV=Riverdale, BERG=Bergen County, QNS=Queens

When do you deliver?

  • Manhattan & Brooklyn*: Tuesday, Wednesday & Thursday
  • Riverdale, Westchester*, Five Towns* & Bergen County*: Tuesday & Thursday
  • Queens*: Wednesday

*Our delivery vehicles service most, but not all, ZIP codes in these areas. To see all delivery options available for your ZIP code, add an item to your cart and click 'View or Edit Your Cart'. At the bottom of the cart, next to the line item called "Shipping", click "Add Info" to enter your delivery address. Select "Estimate Shipping" to show all available delivery methods for your area.

Can I request a smaller delivery window?

Customers in parts of Brooklyn, the Upper West Side and the Upper East Side may request delivery after 5pm. All customers may call us on the day of delivery for a smaller delivery window estimate. We cannot accommodate specific delivery time requests

When is the deadline to order?

5am on the day of delivery.

How will it arrive?

Orders delivered by our drivers in the NY Area, and Buying Club orders, will be packed in cardboard boxes or bags. Boxes may be bundled together as shown in this picture (right). They’ll be frozen during transport, but delivered without coolant.

You may request that we pack your NY Area order in a cooler at checkout for an additional $20 per $500 of product. If you’d like to return the cooler for reuse, you may contact us to request a return mailing label, or let us know that you’d like us to pick up the cooler with your next delivery.

How much does it cost?

Orders over $150 are delivered free; smaller orders (over $75) are $10.

Can I order ahead?

You may choose a delivery date up to 6 weeks in advance at checkout by clicking the "Want it later?" button at checkout.

Important Delivery Notes

  • Products are shipped frozen and will arrive frozen or refrigerated. Meats that have thawed but are still cold can be refrozen immediately with no loss of quality for long-term storage. Learn more about freezing & defrosting meat here.
  • Please double-check your shipping address. We are not responsible for delays caused by typos, errors or omissions in the shipping address, or deliveries made by FedEx to the wrong address. Please use a phone number where you can be reached on your delivery date.
  • You are responsible for providing the correct delivery address for gift orders, and confirming gift recipient can receive their order.
  • If you are not home when we arrive and have not instructed us to leave your order, we will call you; if we can’t reach you, we will not leave your order and your delivery will be rescheduled. Additional fees may apply. If you leave a cooler for us, please make sure it is big enough to hold your products, and contains enough coolant to keep your products cold until you get home.
  • You are responsible for the prompt unpacking of shipments. We are not responsible if your order is stolen, damaged or thawed after it is delivered to you.
  • Occasionally, deliveries may be delayed or rescheduled. We monitor our shipments closely and will give you as much notice as possible in the event of any delay. We will not issue refunds when a pick-up or delivery is delayed or rescheduled.

Rockland, Essex & Passaic Counties, the North Shore of Long Island and Long Beach/Far Rockaway

High Holiday Delivery Schedule

Delivery days are shaded orange. Order by 1pm on the day before delivery day, and your order will be delievered on the date shown.

Code: Code: ROCK=Rockland County, ESX=Essex County, NS=North Shore, Long Island

When do you deliver?

Tuesdays, Wednesdays, Thursday and Fridays.

Can I request a smaller delivery window?

Unfortunately we are not able to offer smaller delivery windows in these areas. Deliveries made by FedEx to residential addresses generally arrive by 8pm. Deliveries made to Business addresses generally arrive by 5pm.

When is the deadline to order?

1pm the previous day

How will it arrive?

Our products are frozen right away to ensure they are at peak quality when defrosted. Your order will be packed in an insulated cooler with dry ice, and will arrive frozen or refrigerated (dry ice may have evaporated). As long as they are cold to the touch, meats that have thawed can be refrozen immediately with no loss of quality for long-term storage.

Your order will be delivered by FedEx. No one needs to be home to receive delivery as long as there is a safe place the package can be left.

How much does it cost?

Orders over $250 are delivered free; smaller orders (over $75) are $20.

Can I order ahead?

You may choose a delivery date up to 4 weeks in advance at checkout by clicking the "Want it later?" button at checkout.

Can I return my shipping container?

Absolutely! Thank you for helping us to reduce our carbon footprint by returning your container for re-use. We include a pre-paid return label in your shipment. Seal up the cardboard box enclosing your container, affix the label, and drop off at any FedEx location. There is no charge to you to return your container.

Important Delivery Notes

  • Products are shipped frozen and will arrive frozen or refrigerated. Meats that have thawed but are still cold can be refrozen immediately with no loss of quality for long-term storage. Learn more about freezing & defrosting meat here.
  • Please double-check your shipping address. We are not responsible for delays caused by typos, errors or omissions in the shipping address, or deliveries made by FedEx to the wrong address. Please use a phone number where you can be reached on your delivery date.
  • We cannot ship to PO Boxes.
  • You are responsible for providing the correct delivery address for gift orders, and confirming gift recipient can receive their order.
  • FedEx residential deliveries generally arrive by 8pm. No signature is required. FedEx will leave the shipment if you are not home, unless they determine it is not safe to do so or they can’t access the building (ie, apartment building).
  • FedEx business deliveries are generally delivered before 5pm and do require a signature.
  • You are responsible for the prompt unpacking of shipments. We are not responsible if your order is stolen, damaged or thawed after it is delivered to you.
  • If you choose a Friday for delivery, FedEx may deliver after Shabbat. Delayed FedEx Ground deliveries to a residential address will generally be delivered on Saturday. Delayed Priority Overnight deliveries and FedEx Ground deliveries to a business will generally not be delivered until the following Monday.
  • We are not responsible in the event that FedEx is unable to deliver a package on the scheduled date. However, we always pack our shipments with enough dry ice to handle an extra day in transit should any delay occur.
  • In the event of a FedEx delay, please do NOT cancel the shipment with FedEx and tell them to return the package to us. We pack our shipments to withstand extended travel time, and most likely your order will arrive in good shape. If the package is returned to us without being received by you, we will not be able to replace the contents. It is the responsibility of the customer to receive and inspect the package upon arrival, and contact us if you feel there is a problem.
  • Occasionally, deliveries may be delayed or rescheduled. We monitor our shipments closely and will give you as much notice as possible in the event of any delay. We will not issue refunds when a pick-up or delivery is delayed or rescheduled.

Returns & Refunds

Due to the nature of the products we sell, products cannot be returned for refund once they have been delivered. Please check your order carefully upon receipt. If you feel that any item you received falls short of our Guarantee, please contact us. Please do not discard any product or packaging until you have contacted us (if we sent the wrong item, we may ask you to hold it until we can arrange for a pick-up). It’s also a great idea to take a picture of anything you want us to know about (good or bad). You can reach us at 888-790-5781 or info@growandbehold.com.